Cookie Policy

What Are Cookies?

Cookies are small text files that are stored on your device when you visit our website. They help us provide you with a better experience by remembering your preferences and understanding how you use our service.

Cookies We Use

Essential Cookies

These cookies are necessary for the website to function properly:

• Authentication Cookies: Used by Firebase to maintain your login session and keep you signed in securely.
• Admin Session Cookie (admin-session): Stores authentication tokens for administrative access to the platform.

Functional Cookies

These cookies enhance your experience by remembering your preferences:

• Sidebar State (sidebar:state): Remembers whether you prefer the sidebar open or closed. Expires after 7 days.
• Theme Preferences: Stored in local storage to remember if you prefer light or dark mode.

Analytics Cookies (If Applicable)

We may use analytics services to understand how visitors use our website:

• Google Analytics: If enabled, these cookies help us understand website traffic patterns and user behavior to improve our service.

Local Storage

In addition to cookies, we use browser local storage for:

• Theme preferences (light/dark mode)
• Admin authentication state
• Subscription plan tracking for notifications

Managing Cookies

You can control cookies through your browser settings:

Browser Controls

• Most browsers allow you to block or delete cookies
• You can set your browser to notify you when cookies are being set
• You can choose to accept only first-party cookies

Impact of Disabling Cookies

Please note that disabling certain cookies may affect your ability to use LoanDocs.ai:

• You may need to sign in more frequently
• Your preferences (theme, sidebar state) won't be remembered
• Some features may not work properly

How to Clear Cookies

To clear cookies from LoanDocs.ai:

Google Chrome

1. Go to Settings → Privacy and security → Cookies and other site data
2. Click "See all cookies and site data"
3. Search for "loandocs.ai" and delete the entries

Firefox

1. Go to Settings → Privacy & Security
2. Under Cookies and Site Data, click "Manage Data"
3. Search for "loandocs.ai" and remove

Safari

1. Go to Safari → Preferences → Privacy
2. Click "Manage Website Data"
3. Search for "loandocs.ai" and remove

Third-Party Cookies

Our service may include third-party services that set their own cookies:

• Firebase (Google): Authentication and database services
• Stripe: Payment processing (only when making payments)
• Google Analytics: Website analytics (if enabled)

These third parties have their own privacy policies and cookie practices.

Updates to This Policy

We may update this Cookie Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

Contact Us

If you have any questions about our use of cookies, please contact us at:

• Email: privacy@loandocs.ai